PRIVACY POLICY

At gmbhacks.com ("we," "us," or "our"), your privacy is woven into everything we do. This policy explains how we collect, use, and protect your personal information when you visit gmbhacks.com or purchase our handcrafted cotton thread and grass-woven products (bags, heat-resistant mats, and storage boxes).

1. Information We Collect

We only gather essential data to serve you better:

  1. Personal Details: Name, email, shipping/billing address, phone number (provided at checkout).
  2. Payment Information: Credit card details (processed securely via third-party gateways like Stripe/PayPal; we never store full card data).
  3. Technical Data: IP address, browser type, device information, and cookies (see Section 4).
  4. Communication: Emails sent to support@gmbhacks.com or via contact forms.

2. How We Use Your Information

Your data helps us:

  1. Process orders and ship products globally.
  2. Respond to inquiries via support@gmbhacks.com.
  3. Improve your website experience and product offerings.
  4. Send transactional updates (e.g., order confirmations); marketing emails only with your consent.

3. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs only with:

  1. Service Providers: Payment processors, shipping carriers (e.g., DHL, USPS), and IT security partners.
  2. Legal Compliance: If required by law or to protect our rights.

4. Cookies & Tracking

We use cookies to:

  1. Remember cart items and login sessions.
  2. Analyze site traffic (via tools like Google Analytics).
    You can disable cookies via browser settings, but some site features may be limited.

5. Data Security

We protect your data using:

  1. SSL encryption on all transactions.
  2. Secure servers with restricted access.
  3. Regular security audits.

6. Your Rights

Depending on your location, you may:

  1. Access, correct, or delete your personal data.
  2. Opt out of marketing communications.
  3. Withdraw consent (where applicable).
    To exercise these rights, contact us at support@gmbhacks.com.

7. International Data Transfers

As a globally shipping brand, your data may be transferred outside your home country (e.g., EU → US). We ensure all transfers comply with legal safeguards.

8. Children’s Privacy

Our products and website are not directed at children under 18. We do not knowingly collect their data.

9. Policy Updates

We may update this policy periodically. The latest version will always be posted here with a revised "Last Updated" date.

10. Contact Us

For privacy questions, data requests, or concerns:
Email: support@gmbhacks.com
Response Time: Within 5 business days.