SHIPPING

At gmbhacks.com, we hand-pack every woven creation with care and strive for seamless global delivery. Here’s what you need to know:

1. Dispatch Time

  1. Orders are processed and dispatched within 1–2 business days (Mon–Fri) after payment confirmation.
  2. Handcrafted note: Each item is inspected before shipping to ensure quality.

2. International Shipping

Delivery Time:

  1. Packages typically arrive within 12–20 business days after dispatch.
  2. Important: Delays may occur due to customs clearance, local regulations, or unforeseen circumstances (e.g., weather, holidays).

3. Tracking Your Order

Once dispatched, you’ll receive an automated email with:

  1. Your logistics tracking number.
  2. A link to track your package on 17track.net (supports 200+ countries).

Tip: Check spam/promotions folders if you don’t see the email!

4. Shipping Costs & Customs

  1. Fees: Shipping costs are calculated at checkout based on destination.
  2. Customs/Duties: Buyers are responsible for any import taxes or fees. We declare packages as "Handwoven Crafts" with accurate values to simplify clearance.

5. Important Notes

  1. Address Accuracy: Double-check your shipping address at checkout. We can’t reroute packages after dispatch.
  2. Delays: Contact us at support@gmbhacks.com if your package hasn’t arrived within 25 days of dispatch.

Damaged/Lost Packages:

Report within 72 hours of delivery with photos. We’ll reship or refund!

6. Sustainability Commitment

We use eco-friendly packaging:

  1. Recycled cardboard boxes.
  2. Biodegradable filler.
  3. Minimal plastic.

Questions?
Email support@gmbhacks.com – we respond within 24 hours!

gmbhacks.com – Woven with Love, Shipped with Care. 🌿✈️